Frequently asked questions

Straight answers about how the service works. If yours isn't here, ask us directly — you'll get a straight answer there too.

How does Kilkenny Storage work?

You request a quote, we collect your belongings from your home or business, they're placed into dry, secure storage arranged by us, and we deliver them back when you ask. Collection and return are part of the service — you never hire a van.

Do you collect my belongings?

Yes — collection from your door is the heart of the service, included in every quote.

Where are my belongings stored?

In dry, secure storage arranged and managed by Kilkenny Storage on your behalf. We're a managed storage service rather than a self-storage facility you visit — you deal with us throughout, and we're your single point of contact.

Is the storage dry and secure?

Yes — dry, secure storage is the non-negotiable core of the service. We also ask that items go in clean and dry, because damp is the one thing no storage can undo.

Can you store a sofa? Just boxes? A whole house?

All three. Single items, small box loads and full households are all normal jobs — see furniture storage, box storage and house move storage for details.

How much does storage cost?

It depends on volume, collection distance, access and duration. Request a quote and you'll get one clear figure covering collection, storage and return — see the pricing page for how it's built.

How long can I store my belongings?

Month to month, for as long as you need. No fixed end date required, and storage continues until you request your return.

Can you collect from outside Kilkenny?

Yes — Carlow and Waterford are part of the standard service area. See the areas page for details.

Can businesses use the service?

Yes — stock, equipment, archives and office furniture, collected around your trading hours and invoiced properly. See business storage.

How do I get my belongings back?

Request a return — everything or specific items — with a few days' notice. We agree a date and deliver to your door, checked against the inventory taken at collection.

Do I need to transport anything myself?

No. That's the point: we collect and we deliver back. You pack boxes; we do the rest.

Can I store belongings while moving house?

Yes — bridging the gap between properties is one of our most common jobs. We collect at the old address, store for the gap, and deliver to the new one.

Get a Quote Call